Vooluu FAQs

Product Questions

Can I eat Vooluu products if I have diabetes?

This is a simple question with a not-so-simple answer, since every person living with diabetes has unique needs. Whether you have Type 1 or Type 2 diabetes it’s always best to work with to your health care practitioner to find out what foods fit into your individualized diet and personal activity level.

Are Vooluu products organic?

Yes. Vooluu is USDA Certified Organic. We believe in finding suppliers that have similar core values to Vooluu with whom we can build long-lasting partnerships. These suppliers may provide us with organically grown raw materials free from herbicides and pesticides, but might not have their organic certification.  Sustainability and sustainably grown ingredients is something that is very important to Vooluu. Learn more on our Eco-Love page.

How many servings are there in Vooluu’s Green Protein Shake?

The serving size for Vooluu Three scoops (some just do two based on lifestyle). For the large tubs of Vooluu Green Protein shake  there are 28 servings in Green Apple Flavor(more flavors coming soon).

Can I take Vooluu products if I am pregnant?

We always recommend you check with your healthcare practitioner on whether or not you personally should use Vooluu products while pregnant or breastfeeding. They’ll have a better scope of your overall health and wellness goals, and whether you are introducing a new food or supplement into your routine or continuing your current intake. If you are aware of any sensitivities or allergies to any ingredients in Vooluu products, we definitely recommend avoiding that product—whether you are pregnant or not.  Keep in mind that Vooluu products are from Whole Foods, and are very nutrient dense.

Can Vooluu Complete Green Protein Shake help me lose weight?

We love this question because we get to talk about nutrient-density (a.k.a. high nutrient-to-low calorie ratio). Vooluu Green Protein Shake is a nutrient dense superfood, so you can use it any way that you would use a food. You can enjoy it on its own or as a part of your favorite smoothie. You can even cook with it.  Vooluu Green Protein Shake supports you in reaching your optimal weight because it’s high protein, high fiber and high satiety. I love Vooluu Green Protein Shake because it tastes great, is satisfying and offers 24 grams plant-based protein, 6 servings of greens and 3g fiber in 180 calories or less.

Can I mix Vooluu Green Protein Shake with dairy?

Being a plant-based company, we recommend non-dairy beverages such as almond, hemp, coconut, or rice milk with Vooluu Shakes, but that doesn’t mean you can’t mix it with whatever you have in the fridge!

Why isn’t my tub full?

You might wonder why we aren’t filling our tubs right to the top of the brim or why we don’t make a smaller tub to fit the amount of the powder found inside. The truth is, when the tubs are filled, they’re actually full. It’s not until they’ve been sealed and shipped out to you that the powder begins to settle and become more compressed. Just like pillows, (or bag of chips) Vooluu Green Protein powders settle, compress, and appear to not fill the tubs upon opening. But you can be guaranteed that every scoop still contains the nutrition you’re looking for.

What is Prop 65?

California Proposition 65

California law contains what is known as the Safe Drinking Water and Toxic Enforcement Act also referred to as Proposition 65 (Prop 65). Prop 65 requires the State of California to publish and maintain a list of chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. The list has continually expanded since the inception of Prop 65 and it currently contains over 900 substances. The most recent list and other Prop 65 information are available on California’s web site: http://www.oehha.ca.gov/prop65.html.

Prop 65 requires products sold in California to bear warnings about potential exposure to any of the substances listed by the state of California. Prop 65’s warning provision is required for any product (food or non-food) that exposes an individual in California to any detectable amount of a listed substance “known to the state” to cause cancer and/or reproductive harm. It is important to note Prop 65 does not ban any products; it simply requires warnings. Legal proceedings to enforce Prop 65 against manufacturers may be instituted by the State of California, private attorneys, or private citizens.

Vooluu’s research indicates that any presence of chemicals listed by the State of California in Vooluu’s Green Protein Shake occurs as a result of the natural state of the ingredients in the products. Prop 65 states that no warning is required when the listed substance occurs naturally in a food product, and not as the result of “known human activity.” However, the State of California has never issued clear guidelines on how this exception applies to the health supplement industry. It is generally understood that lead and other substances occur naturally in the environment and are found in trace amounts in naturally occurring ingredients, including those ingredients used to make dietary supplements.

Want to learn more visit Vooluu’s Page dedicated to Prop65 here.

Online Store – Ordering

What type of payment do you accept?

We accept the following methods of payment: Visa, Mastercard, American Express.  We do not accept Paypal.  Orders are subject to review. Your purchase from Vooluu will show on your Credit Card statement as Vooluu Inc LLC.

Can I change or cancel my order?

Orders are processed and shipped as soon as possible so please contact us immediately after placing your order if you have changed your mind. If we can catch your order before it goes to our warehouse, we may be able to change or cancel it.

How do I use my promo code?

You can apply your promo code in your shopping cart where the box asks for your ‘Discount Code’. Enter it in the box and click apply.

Can I use more than one promo code?

No. The code you were provided would be good for one-time use only and is not able to be used in conjunction with any other offers.

Online Store – Shipping

What courier do you use?

We ship via USPS & FedEX in the United States & Internationally. If your order contains chocolate, we use the fastest possible shipper during the warmer months to keep it cool and prevent your items from melting.

Does Vooluu ship Internationally?

At this time we ship to the USA and Canada only. We don’t offer international shipping.

Do you ship to PO boxes or military addresses?

Yes Vooluu can ship to PO boxes and APO/FPO/DPO addresses.

How can I track my order?

Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number link which you can follow. Alternatively, you can track your shipment from your account, just login to view.